What If I Don't Love It...?

-We do not offer refunds, but would love to help you find something to replace it!

-You have 15 days from the original date of purchase to return the item for a store credit or exchange.

-Please email us at returns@shop9fifteen.com to notify us that you're not in love so that we can approve your return. Returns received without prior approval will not be processed. 

-To be eligible for an exchange, your item must be unworn and in the same condition that you received it, with tags attached.

-All clearance and sale items are final sale.

-Other non-returnable items include: all accessories, headwear and gift cards

Where Do I Send It?

To return your item(s), please mail your package to:

952 School Street #192 

Napa, CA 94559

You will be responsible for mailing and shipping costs for returning your item(s). We recommend using a trackable shipping service or purchasing shipping insurance since we are not able to guarantee delivery of your returned package. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and that your store credit has been approved.